Customer Onboarding Expert

Tallinn

If you’re an analytical thinker, have excellent communication and project management skills, enjoy meeting new people and want to contribute to the success of thousands of companies – come and join Scoro!

Your responsibilities include:

  • helping our new customers successfully implement Scoro – this involves getting a deep understanding of their business processes, discovering areas for improvement and introducing new, smarter ways for everyday workflows
  • organizing and carrying out customer trainings
  • using the power of teaching and technology to make sure our customers use Scoro to their maximum benefit
  • taking part in the constant improvement of our customer journey
  • giving constant feedback about our onboarding processes to further drive efficiency and workflow improvements

We offer:

  • a job that is interesting, versatile and challenging
  • a team of motivated, supportive and hard-working people to work with
  • a chance to grow your role in the company as we scale
  • flexible working hours at a downtown office
  • competitive health and sports benefits
  • inspiring atmosphere flooded with humor, a free flow of excellent coffee, snacks and fruits and of course – great team events

We expect you to have:

  • interest in technology and understanding of business practices
  • experience working on implementation projects
  • good interpersonal and client-handling skills with the ability to manage expectations and explain technical details
  • analytical thinking skills
  • enthusiasm for public speaking
  • a proactive approach to problem-solving
  • experience in project management and ability to plan your own time and meet deadlines
  • dedication to the best possible customer experience and initiative toward further improving it
  • excellent written and spoken English

You get extra points for:

  • previous experience with accounting and/or CRM/ERP software
  • knowledge of HTML
  • a degree in IT or business management
  • being passionate about improving the way people work

Apply for this job



I agree with Scoro's recruitment Privacy Notice

Apply today and work with

Liisa Hansen

Senior Customer Onboarding Expert

Austin Grey Maxwell

Customer Onboarding Expert

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 60+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.