Tallinn or Riga

Account Manager

You will be creating long-term, trusting relationships with our customers across the world to improve our clients’ business. If you are well organized, tech-savvy, detail-orientated and always on the hunt for finding new and better ways to grow and develop new business from existing clients, then this might be the job for you!

Your responsibilities include:

  • building and maintaining strong, long-lasting client relationships
  • negotiating renewals and closing agreements to maximize profits
  • developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • developing new business with existing clients and identifying areas of improvement
  • forecasting and tracking key account metrics
  • collaborating with the sales and customer success teams to identify and grow opportunities within the territory
  • assisting with challenging client requests or issue escalations as needed
  • optimizing existing processes within the company and actively enhancing all Customer Success initiatives

We offer:

  • an opportunity to experience the excitement and challenges of a fast-growing tech company
  • a team of motivated, supportive and determined people to work with
  • a chance to contribute to both business and product development
  • a chance to grow your role with the company as we scale
  • competitive compensation package
  • a great working environment at a downtown office

We expect you to have:

  • 2+ years proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
  • demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • solid experience with CRM software and passion for technology
  • experience delivering client-focused solutions to customer needs
  • results-driven mentality, with a bias for speed and action
  • proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • excellent listening, negotiation and presentation abilities
  • excellent command of written and spoken English

You get extra points for:

  • being passionate about improving the way people work
  • work experience within Tech or SaaS-based company
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Lauma Kaugare

Customer Success Expert

Roomet Saadi

Senior Consultant

About Scoro

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 50+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.

Come work with us

Building world-class software is not easy. Yet, our team has such strong belief in the mission and works hard every day to develop the most comprehensive business management solution for professional and creative services.

To make it all happen, we follow a simple formula:
➟ work together + play together = succeed together.

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