Scoro uses sub-processors to process personal data of its users. This page provides information about used sub-processors that process personal data of Scoro users.
The engagement of sub-processors by Scoro is described in Scoro’s Data Processing Agreement.
| Sub-processor | Purpose | Location | Transfer mechanism |
| Amazon Web Services | Cloud hosting, storage, and infrastructure provider; generative AI technology used to enhance AI features (AWS Bedrock) | EU, but customers can choose hosting in Sydney or Toronto as well | Standard Contractual Clauses (SCCs) |
| Amplitude | Product analytics for user behaviour analysis | EU | N/A |
| Gemini | AI assistant for Scoro employees | United States and EU | SCCs |
| Google Cloud Platform | Cloud hosting, storage, and infrastructure provider | United States and EU | SCCs |
| Google Workspace | Internal and external communication (Gmail, Google Drive, etc.) | United States and EU | SCCs |
| Mailgun | Email service provider | United States and EU | SCCs |
| Hetzner | Cloud hosting and infrastructure provider for technical services | EU | N/A |
| HubSpot | CRM | United States | SCCs |
| PlanHat | Improving customer success based on analytics data | EU | N/A |
| Sentry | A platform for error monitoring and performance monitoring | United States | SCCs |
| Stripe | Payment service provider | United States | SCCs |
| Squadcast | Application logging and error handling | EU | N/A |
| OpenAI | Scoro ELI chatbot. If a user themselves inserts personal data as a part of a prompt, this will be processed by OpenAI | United States | SCCs |
| Zendesk | Processing client support requests | United States | SCCs |
| ZeroBounce | Email address validations | EU | N/A |