Developer terms

Developer Terms of Services

These Developer Terms of Services (Agreement) contain the terms and conditions that govern the Developer’s use of the Scoro API and the listing of applications, integrations, or other software on the Scoro Marketplace.

By clicking “I have read and accepted Scoro’s Developer Terms of Services,” creating a Developer Account, or submitting a Third-Party Application to the Marketplace, the Developer acknowledges that it has read, understood, and agreed to be bound by this Agreement.

1. DEFINITIONS

Capitalized terms used but not defined in this Agreement shall have the meanings given to them in the Scoro Terms of Use provided to Scoro’s Clients. In case of any contradiction between the definitions in the Scoro Terms of Use and this Agreement, the definitions in this Agreement shall prevail when interpreting this Agreement. 

• Client: A person operating in the economic and professional activity who has entered into the contract with Scoro.
• Confidential Information: All non-public information disclosed by one party to the other, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential. Scoro’s Confidential Information includes, without limitation, the Scoro API, Developer Materials, and details of the Platform, Services, roadmaps, designs, specifications, documentation, source code, object code, images, icons, audiovisual components, schematics, drawings, protocols, processes, and other visual depictions, as well as the results of any performance tests. Developer’s Confidential Information includes the non-public source code and specific business logic of the Third-Party Application. 
• Contents: The data, works, and other materials (video, photo, text, etc.) added by Users to the Platform, including any personal data processed by the Client.
• Developer: The individual or legal entity creating a Developer Account to build, test, or list Third-Party Applications 
• Developer Account: The account created to access Developer Materials and manage Marketplace listings.
• Developer Materials: Any Scoro developer tools, APIs, SDKs, or documentation made available to the Developer by Scoro.
• Developer Privacy Policy: The policy provided by the Developer that describes to Clients how the Third-Party Application collects, uses, stores, and shares Contents.
• Developer Terms: Any terms, conditions, end-user license agreement or service agreement provided by the Developer that governs a Client’s use of the Third-Party Application.
• Legal Acts: Any applicable statute, law, ordinance, regulation, rule, code, order, constitution, treaty, common law, judgment, decree, other requirements, or rule of law, including privacy and data protection laws.
• Listing: The information, branding, marketing materials, screenshots, and other content provided by the Developer to Scoro for display on the Marketplace to describe or promote the Third-Party Application.
• Malware: Any thing or device (including any software, code, file, or program) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network, or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any program or data, including the reliability of any program or data (whether by re-arranging, altering or erasing the program or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses, malware, and other similar things or devices.
• Marketplace: An online catalogue, gallery, or distribution channel operated by Scoro through which applications, Integrations, tools, or other software developed by Scoro or Third-Party Applications developed by the Developers are listed, and through which Clients may discover such Third-Party Applications and be directed to the respective Developer or a third-party site to install, enable, subscribe to, or purchase them for use with the Platform. 
• MCP: The Model Context Protocol or similar frameworks used for AI agent interactions and context sharing.
• Platform: Cloud-based software platform (Additional Application, and the Information System as a whole, in both the web and mobile application) provided by Scoro.
• Scoro API: Any application programming interface, software development kit, or other developer tool made available by Scoro.
• Scoro IP: The Platform, Services, Scoro API, Marketplace, and all Scoro trademarks, logos, and other intellectual property.
• Service(s): Service(s) provided by Scoro to the Client under the contract subject to specific subscription of such Services and Scoro’s Terms of Use.
• Third-Party Application: The application, integration, or software developed by the Developer for listing on the Marketplace.

2. THE DEVELOPER ACCOUNT AND ELIGIBILITY

2.1. To list a Third-Party Application on the Marketplace, the Developer must create a Developer Account. If the Developer is a natural person, the Developer must be at least 18 years of age. 

2.2. The Developer agrees to provide and maintain accurate, current, and complete information during registration and throughout the term.

2.3. The Developer is solely responsible for safeguarding account credentials and for all activities that occur under the Developer Account. The Developer must notify Scoro immediately of any unauthorized use.

3. THE MARKETPLACE PARTICIPATION AND REVIEW

3.1. By submitting a Third-Party Application, the Developer grants Scoro permission to review, test, and analyze the submitted application, its code, and any related documentation or materials provided.

3.2. Before listing, a Third-Party Application must pass Scoro’s 3-level review process. Passing this review is a prerequisite, but does not guarantee listing. The Developer agrees to provide necessary access for: 

• Security Review: An assessment of security, data handling practices, and compliance with Scoro’s security standards to protect against Malware, vulnerabilities, and data breaches. 
• Product Review: A demonstration of functionality, usability, and stability to verify the value proposition for Scoro Clients. 
• Listing Review: A review of Listing materials (e.g., descriptions, icons, screenshots, links) to ensure they are accurate, professional, and not misleading.
  

3.3. Scoro retains sole and absolute discretion to approve, reject, list, or remove any Third-Party Application from the Marketplace at any time, for any reason or no reason, without notice or liability to the Developer. This includes, but is not limited to, removal for security vulnerabilities, poor user experience, non-compliance with this Agreement, violation of Legal Acts, or Client complaints. 

3.4. Scoro may conduct periodic re-reviews and require updates. Failure to cooperate may lead to suspension or delisting of the Third-Party Application.

4. DEVELOPER OPERATIONAL RESPONSIBILITIES

4.1. The Developer is solely responsible for the design, development, testing, maintenance, operation, support, and distribution of the Third-Party Application. Scoro’s review does not relieve the Developer of this liability.

4.2. The Developer is responsible for maintaining and updating its Third-Party Application and its Listing materials. The Developer must ensure its Listing materials are always accurate and not misleading, regardless of how the Third-Party Application is distributed or accessed. 

4.3. The Developer must keep the Third-Party Application compatible with supported Scoro versions and promptly fix critical issues. The Developer provides first-line support to Clients for the Third-Party Application and must publish clear support channels and response targets.

4.4. The Developer must provide its own Developer Terms and a Developer Privacy Policy. These must be clearly available to the Clients before they install or use the Third-Party Application.

4.5. Scoro may, from time to time, establish and unilaterally amend supplemental guidelines, technical specifications, branding requirements, or operational policies (collectively “Developer Guidelines”) applicable to the development, listing, or maintenance of Third-Party Applications. Scoro reserves the right to modify these Developer Guidelines at its sole discretion. 

5. REPRESENTATIONS AND WARRANTIES

The Developer represents, warrants, and covenants that: 

• If the Developer is entering into this Agreement on behalf of a legal entity, the Developer has the authority to bind that entity to this Agreement;
• It is not located in, under the control of, or a national or resident of any country or territory subject to comprehensive sanctions administered by the U.S. Office of Foreign Assets Control (OFAC), the European Union, or the United Nations, and is not named on any denied-party list;
• It has all necessary rights, licenses, and permissions to offer, distribute, and grant the rights to its Third-Party Application as contemplated by this Agreement;
• The Third-Party Application and Listing materials do not infringe any third-party intellectual property rights;
• The Third-Party Application does not contain any Malware, spyware or malicious code;
• The Third-Party Application and its data processing will comply with all applicable Legal Acts, including GDPR;
• The Third-Party Application will not degrade the performance or stability of the Scoro Platform, create security vulnerabilities, or attempt to circumvent any Scoro security measures or API limitations;
• It complies with all guidelines, requirements, and documentation provided by Scoro, including any API usage policies, security requirements, and branding guidelines;
• All information provided to Scoro or Clients is accurate, complete, and not deceptive;
• The Third-Party Application and support will be provided with reasonable skill and care.

6. AI, MCP, and API Usage

6.1. The Developers may utilize Scoro’s APIs, MCP servers, and other AI endpoints to facilitate agentic workflows or AI-driven integrations, in accordance with this Agreement, and subject to recall and limitations as set forth in this clause. The Developers may utilize Scoro’s APIs, MCP servers, and other AI endpoints to facilitate agentic workflows or AI-driven integrations, in accordance with this Agreement, and subject to recall and limitations as set forth in this clause. Scoro reserves the right, in its sole discretion, to limit, restrict, suspend, or prohibit any use of Scoro IP, Contents, or data for AI-related purposes (including training, fine-tuning, or powering MCP frameworks) if Scoro determines that such activity includes, but is not limited to, any of the following:

• Competes with, replaces, or diverts revenue from Scoro’s existing or planned “in-house” features, products, or proprietary AI solutions;
• Imposes an unreasonable load on Scoro’s infrastructure, degrades performance for other users, or exceeds standard API/MCP throughput limits;
• Involves the harvesting of Scoro data to train “base” large language models or foundational AI agents that exist independently of the Scoro ecosystem; or
• Violates the intended use of Scoro’s MCP servers or middleware by exposing Scoro’s proprietary logic to third-party AI platforms without sufficient obfuscation or Scoro’s prior written consent.
• Any activity that is otherwise damaging, harmful, or detrimental to Scoro’s business interests, reputation, Intellectual Property rights, or the security of the Scoro ecosystem.

6.2. Any Developer found to be in violation of these parameters must immediately cease the infringing activity upon notice. Scoro remains the sole arbiter of what constitutes “commercial harm” or “systemic burden” under this section.

6.3. The Developer is prohibited from commercializing, licensing, or externally distributing AI-generated outputs derived from Scoro’s ecosystem as standalone products. Furthermore, any Scoro’s data, metadata, and telemetry shall not be used to train, improve, or develop external AI models or datasets.

6.4. Access to Platform or other Scoro systems via the MCP is restricted to Scoro-hosted or Scoro-verified MCP servers. The Developer agrees not to deploy, host, or distribute proprietary MCP servers or middleware for accessing Scoro unless Scoro provides prior written consent. All MCP integrations must utilize official Scoro MCP gateways.

6.5. The Developer must utilize API credentials solely within the scopes and rate limits assigned by Scoro. The Developer bears full responsibility for securely storing credentials and adhering to regular rotation schedules.

6.6. Scoro assumes no liability regarding the accuracy, reliability, or regulatory compliance of any AI-generated outputs.

7. INTELLECTUAL PROPERTY AND LICENSES

7.1. As between the Developer and Scoro, the Developer retains all right, title, and interest in and to the Third-Party Application (excluding any incorporated Scoro IP) and Scoro retains all right, title, and interest in and to all Scoro IP.

7.2. Subject to compliance with this Agreement, Scoro grants the Developer a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license during the term of this Agreement to use the Scoro API and other relevant Developer Materials solely for the purpose of developing, testing, and maintaining its Third-Party Application.

7.3. The Developer may not (and may not attempt to): 

• Use the Scoro API or Developer Materials for any purpose other than as expressly permitted herein. 
• Sublicense, sell, or lease the Scoro API or Developer Materials. 
• Reverse engineer, decompile, or disassemble the Scoro API or Platform. 
• Use Scoro’s name, trademarks, or logos in any way that implies a partnership, endorsement, or sponsorship by Scoro, other than using approved Scoro branding in accordance with Scoro’s branding guidelines. 
• Create a product or service that competes with the Scoro Platform or Services.

7.4. The Developer grants Scoro a non-exclusive, worldwide, royalty-free license to (a) use, display, publish, and reproduce the Listing provided for the Marketplace for the purpose of operating, promoting, and marketing the Marketplace and the Third-Party Application; and (b) if and to the extent the Third-Party Application is uploaded to or hosted by Scoro, host, copy, distribute, and perform the Third-Party Application for the purpose of making it available to Clients through the Marketplace.

7.5. If the Developer provides any suggestions, comments, or other feedback regarding the Scoro API, Platform, or Marketplace (“Feedback“), Scoro shall be free to use, disclose, reproduce, license, or otherwise distribute and exploit such Feedback as it sees fit, entirely without obligation or restriction of any kind on account of intellectual property rights or otherwise.

8. DATA PROTECTION

8.1. The Developer understands that it is not a data processor onboarded by Scoro according to the General Data Protection Regulation article 28. The Developer is an independent data controller/processor and has an independent relationship with Scoro’s Client that acts as the data controller. Scoro is not responsible for personal data processing by the Developer and the Developer is responsible for assisting Scoro’s Clients in case Clients have questions about personal data processing by the Developer.

8.2. The Developer is solely responsible for its compliance with all applicable data protection Legal Acts (including the GDPR). This includes, but is not limited to: 

• Providing a compliant Developer Privacy Policy to Clients. 
• Entering into agreements required by applicable data protection laws.
• Implementing appropriate technical and organizational security measures to protect the Contents the Developer processes. 
• Only processing Contents as authorized by the Client and for the purposes described in the Developer’s Developer Privacy Policy or in other agreements between the Developer and the Client. 
• Securely deleting or returning Client Contents upon the Client’s request or termination of their service with the Developer.

8.3. The Developer may access and process Contents only as authorized by the Client and only to provide the Third-Party Application; no selling, profiling, or secondary use without the Client’s explicit consent.

8.4. The Developer will notify the Client without undue delay after becoming aware of any security incident affecting Contents accessed via the Third-Party Application, share relevant details, and promptly remediate.

8.5. On reasonable notice, the Developer will provide the Client security self-assessments, penetration test summaries, and remediation status proportionate to risk.

9. FEES AND PAYMENT

9.1. Scoro reserves the right to introduce fees for listing, use, API access, revenue sharing, or other services related to the Marketplace. Any applicable fees will be set forth in a price list published on the Web Site or otherwise communicated to the Developer. Scoro will provide the Developer with reasonable advance notice prior to the introduction of any new fees or changes to existing fees.

9.2. The Developer is responsible for any tax obligations. The Developer is responsible for VAT obligations arising from supplies of the Third-Party Application to Clients where the Developer is the supplier.

9.3. All fees, pricing, billing, and refunds for the Third-Party Application are managed exclusively between the Developer and the Client. 

10. CONFIDENTIALITY

10.1. Each Party may be given access to the Confidential Information from the other Party in order to perform its obligations under this Agreement. A Party’s Confidential Information shall not be deemed to include information that (a) is or becomes publicly known other than through any act or omission of the receiving Party; (b) was in the other Party’s lawful possession before the disclosure; (c) is lawfully disclosed to the receiving Party by a third party without restriction on disclosure; or (d) is independently developed by the receiving Party, which independent development can be shown by written evidence.

10.2. The receiving Party will: (a) protect the confidentiality of the Confidential Information using the same degree of care that it uses to protect the confidentiality of its own confidential information of like kind, but in no event less than reasonable care; (b) not use any Confidential Information for any purpose outside the scope of this Agreement; and (c) not disclose Confidential Information to any third party (except those third party service providers used by the receiving Party to perform its obligations under this Agreement and who are bound by confidentiality obligations at least as protective as those in this Section).

10.3. A Party may disclose Confidential Information to the extent such Confidential Information is required to be disclosed by Legal Acts, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction, provided that, to the extent, it is legally permitted to do so, it gives the other Party as much notice of such disclosure as possible and, where notice of disclosure is not prohibited and is given in accordance with this clause, it takes into account the reasonable requests of the other Party in relation to the content of such disclosure.

10.4. The Developer acknowledges that the Contents are Confidential Information of the Client.

11. TERM AND TERMINATION AND AMENDMENTS

11.1. This Agreement commences upon the Developer’s acceptance of this Agreement and continues until terminated.

11.2. Scoro has the right to unilaterally change this Agreement at any time by publishing the new wording on its website and notifying the Developer at least 14 days before the changes take effect. If the Developer does not agree with the changes, the Developer shall have the right to terminate the Agreement by providing written notice to Scoro prior to the effective date of the changes. The Developer’s continued participation in the Marketplace (including maintaining the Third-Party Application available on the Marketplace) after such changes take effect constitutes acceptance of the new Agreement.

11.3. Scoro may terminate with 30 days’ written notice for any reason. Scoro may terminate immediately without notice for breach of Agreement, violation of Legal Acts, infringement, or security risks.

11.4. The Developer may terminate this Agreement with 30 days’ written notice to Scoro.

11.5. Upon termination,  the Third-Party Application(s) will be removed from the Marketplace, and all licenses granted to the Developer (including Scoro API use) will immediately cease. The Developer must immediately cease all use of Scoro IP and Developer Materials. The Developer must, at Scoro’s discretion, securely destroy or return any Scoro Confidential Information. 

11.6. Upon termination, any provisions that by their nature should survive termination will survive, including Sections 5 (Representations and Warranties), 6 (AI, MCP and API Usage), 7 (Intellectual Property and Licenses), 8 (Data Protection), 10 (Confidentiality), 12 (Disclaimers and Limitation of Liability), 13 (Indemnification), and 14 (General Provisions).

12. DISCLAIMERS AND LIMITATION OF LIABILITY

12.1. THE MARKETPLACE, SCORO API, AND ALL DEVELOPER MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. SCORO’S REVIEW OF THE DEVELOPER’S APPLICATION IS NOT A WARRANTY, CERTIFICATION, OR ENDORSEMENT AND DOES NOT RELIEVE THE DEVELOPER OF ITS OBLIGATIONS OR LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LEGAL ACTS, SCORO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, RELIABILITY, AND NON-INFRINGEMENT.

12.2. TO THE EXTENT PERMITTED BY APPLICABLE LAW, SCORO SHALL NOT BE LIABLE TO THE DEVELOPER FOR ANY LOSS OF PROFIT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, REGARDLESS OF THE CAUSE OF ACTION, ARISING FROM OR RELATED TO THIS AGREEMENT, THE DEVELOPER’S USE OF THE MARKETPLACE, THE DEVELOPER’S INABILITY TO USE THE SCORO API, OR THE REMOVAL OF THE APPLICATION FROM THE MARKETPLACE.

12.3. SCORO’S TOTAL AGGREGATE LIABILITY (INCLUDING INTEREST) FOR ALL CLAIMS CONNECTED WITH ANY VIOLATION OF THIS AGREEMENT (ARISING FROM CONTRACT OR EXTRA-CONTRACTUALLY) IS LIMITED TO THE GREATER OF: (A) THE TOTAL FEES (IF ANY) PAID BY THE DEVELOPER TO SCORO FOR USE OF THE MARKETPLACE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED EUROS (€100).

13. INDEMNIFICATION

13.1. The Developer shall defend, indemnify, and hold harmless Scoro, its affiliates, officers, directors, employees, and agents from and against any and all liabilities, allegations, claims, actions, suits, demands, damages, losses, judgments, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

• its Third-Party Application, including any claim that the Third-Party Application or a Client’s use of it infringes or misappropriates any third-party’s intellectual property rights;
• Any breach by the Developer of this Agreement or the Developer’s representations and warranties herein;
• its violation of applicable Legal Acts, including any data protection or privacy laws;
• Any security incident, data breach, or loss of Contents caused by its Third-Party Application;
• Any claim by a Client against Scoro arising from their use of the Third-Party Application or their reliance on the Developer Terms or Developer Privacy Policy.

14. GENERAL PROVISIONS

14.1. The parties are independent contractors. Nothing in this Agreement shall be construed as creating a partnership, joint venture, agency, or employment relationship.

14.2. The Developer may not assign this Agreement without the prior written consent of Scoro. Scoro may assign this Agreement without consent.

14.3. This Agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations, and understandings between them, whether written or oral, relating to its subject matter.

14.4. The Agreement is in English. In case of discrepancies with translations, the English text prevails.

14.5. This Agreement is governed by the laws of the Republic of Estonia. 

14.6. The Harju County Court in Tallinn, Estonia as the court of the first instance shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Agreement.