Privacy

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Outbound Sales

We all have the obligation to act professionally and responsibly. To make sure that we do all our reach-outs by the book and are not breaking any rules, we have gathered everything you need to know about outbound sales privacy here.

 

Breaching this policy constitutes a breach of your professional obligations as an employee.

 

 

Opting out

When a client asks – what to do

Outreach -> Landmark opt-out.

Request: delete all my information – what should you do?

Dos and don'ts

List of things you can do and you cannot do. You can find specific details from the policy.

 

  • Disclaimers. You always have to have a disclaimer of our standard privacy and opt-out notice, even on LinkedIn. The standard disclaimer text is available under section 7 in the Policy. A lead always has to have an option to opt-out.
  • Data processing. All data and data processing must be managed with official tools and be documented on Landmark (and/or Outreach)
  • Sales lists. All separate lead lists have to be in the shared Sales drive. >You cannot have any lead/customer lists on your hard drive or personal accounts.
  • Opting out. If a lead opts out, we respect it.
  • Expired contact. If we haven’t had contact in a year, we cannot contact the user.
  • Third source. If we got data from a third source (e.g Zoominfo or other vendors) we have to notify the lead within 30 days that we started processing their data. The standard disclaimer text is available under section 7.2.1 in the Policy.