Customer Support Specialist

If you have an undying need to help customers, consider yourself tech-savvy/smart/patient and want to work at a fast-growing international startup, then this job is for you.

Your responsibilities include:

  • keeping customers happy by finding solutions to their issues and answers to their questions
  • working closely and following up where needed with other teams at Scoro to fulfil customer requests
  • guiding and educating the users of Scoro in a friendly, patient and enthusiastic manner via email
  • gathering and evaluating customer feedback to constantly improve existing processes and Scoro in general

We offer:

  • a job that is interesting, versatile and challenging
  • a team of motivated, supportive and smart-working people to work with
  • a chance to contribute to both business and product development
  • a chance to grow your role with the company as we scale
  • flexible working hours at a downtown office
  • competitive health and sports benefits
  • inspiring atmosphere flooded with humor, a free flow of excellent coffee, snacks and fruits, and of course – great team events

We expect you to be:

  • dedicated to offering the best customer support possible
  • able to find creative solutions to complicated problems
  • excellent in writing and speaking English and Estonian
  • interested in technical details
  • patient, friendly and great to work with
  • capable of managing and prioritizing your time and tasks

You get extra points for:

  • having previous work experience in customer/technical support
  • being passionate about improving the way people work
See other positions

Apply for this job

I agree with Scoro's recruitment Privacy Notice

Apply today and work with

Kätlin Niilisk


Jaanika Ojala


About Scoro

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 60+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.

Come work with us

Building world-class software is not easy. Yet, our team has such strong belief in the mission and works hard every day to develop the most comprehensive business management solution for professional and creative services.

To make it all happen, we follow a simple formula:
➟ work together + play together = succeed together.

Meet the team
Team scoro

Follow us on Instagram


Family Friendly Employer Logo