Customer Support Specialist


If you have an undying need to help customers, consider yourself tech-savvy/smart/patient and want to work at a fast-growing international startup, then this job is for you.

Your responsibilities include:

  • keeping customers happy by finding solutions to their issues and answers to their questions
  • working closely and following up where needed with other teams at Scoro to fulfill customer requests
  • guiding and educating the users of Scoro in a friendly, patient and enthusiastic manner via email
  • gathering and evaluating customer feedback to constantly improve existing processes and Scoro in general

We offer:

  • a job that is interesting, versatile and challenging
  • a team of motivated, supportive and hard-working people to work with
  • a chance to contribute to both business and product development
  • a chance to grow your role with the company as we scale
  • flexible working hours at a downtown office
  • competitive compensation package
  • inspiring atmosphere flooded with humor, a free flow of excellent coffee, snacks and fruits, and of course – great team events

We expect you to be:

  • dedicated to offering the best customer support possible
  • able to find creative solutions to complicated problems
  • excellent in writing and speaking English and Estonian or Latvian
  • interested in technical details
  • patient, friendly and great to work with
  • capable of managing and prioritizing your time and tasks

You get extra points for:

  • having previous work experience in customer/technical support
  • being passionate about improving the way people work

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Apply today and work with

Kätlin Niilisk


Joel Pailk

Customer Support Specialist

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 60+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.