Customer Onboarding Expert

Tallinn

If you’re an analytical thinker, have excellent coaching and project management skills, enjoy meeting new people and want to contribute to the success of thousands of companies – come and join Scoro!

Your responsibilities include:

  • helping our new customers successfully implement Scoro – this involves getting a deep understanding of their business processes and showing how Scoro can help them
  • organizing and carrying out customer trainings
  • using the power of teaching and technology to make sure our customers use Scoro to their maximum benefit
  • giving constant feedback about our onboarding processes to further drive efficiency and workflow improvements

We offer:

  • a job that is interesting, versatile and challenging
  • a team of young, supportive and hard-working people to work with
  • a chance to grow your role in the company as we scale
  • flexible working hours at a downtown office
  • competitive health and sports benefits
  • inspiring atmosphere flooded with humour, a free flow of excellent coffee, snacks and fruits and of course – great team events

We expect you to have:

  • high level of technical expertise and an understanding of business practices
  • good interpersonal and client-handling skills with the ability to manage expectations and explain technical detail
  • analytical thinking skills
  • enthusiasm for public speaking
  • skills to explain complicated things in a clear and simple manner
  • experience in project management and being able to plan your own time and meet deadlines while also working closely with the team
  • excellent written and spoken English

You get extra points for:

  • knowledge of HTML
  • having previously worked with accounting and/or CRM/ERP software
  • having a degree in IT or business management
  • being passionate about improving the way people work

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Apply today and work with

Maile Peterson

CUSTOMER ONBOARDING TEAM LEAD

Jane Suursaar

CUSTOMER ONBOARDING EXPERT

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 50+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.