New York

Customer Onboarding Expert

If you’re an analytical thinker, have excellent communication and project management skills, enjoy meeting new people and want to contribute to the success of thousands of companies – come and join Scoro!

Your responsibilities include:

  • helping our new customers successfully implement Scoro – this involves getting a deep understanding of their business processes, discovering areas for improvement and introducing new, smarter ways for everyday workflows
  • organizing and carrying out customer trainings
  • using the power of teaching and technology to make sure our customers use Scoro to their maximum benefit
  • taking part in the constant improvement of our customer journey
  • giving constant feedback about our onboarding processes to further drive efficiency and workflow improvements

We offer:

  • a job that is interesting, versatile and challenging
  • a team of motivated, supportive and hard-working people to work with
  • a chance to contribute to both business and product development
  • a chance to grow your role with the company as we scale
  • competitive compensation package
  • a great working environment in Brooklyn

We expect you to have:

  • interest in technology and understanding of business practices
  • experience working on implementation projects
  • good interpersonal and client-handling skills with the ability to manage expectations and explain technical details
  • analytical thinking skills
  • enthusiasm for public speaking
  • a proactive approach to problem-solving
  • experience in project management and ability to plan your own time and meet deadlines
  • dedication to the best possible customer experience and initiative toward further improving it
  • excellent written and spoken English

You get extra points for:

  • previous experience with accounting and/or CRM/ERP software
  • knowledge of HTML
  • a degree in IT or business management
  • being passionate about improving the way people work
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Apply today and work with

Jane Suursaar

SENIOR CUSTOMER ONBOARDING EXPERT

Liisa Hansen

Senior Customer Onboarding Expert

About Scoro

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 60+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.

Come work with us

Building world-class software is not easy. Yet, our team has such strong belief in the mission and works hard every day to develop the most comprehensive business management solution for professional and creative services.

To make it all happen, we follow a simple formula ➟ work together + play together = succeed together.

Meet the team
Team scoro

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