Client Communications Manager

Tallinn

We are looking for a Client Communications Manager to manage our automated and manual messaging campaigns. Working closely with our Marketing, Product, Onboarding, and Sales Teams, you’ll be implementing email messaging and in-app campaigns to engage our prospects as well as active and churned users. If you have strong communication skills, are great at making complicated things sound simple, and love technical details – then this is the job for you! Come and help us revolutionize the way people work.

YOUR RESPONSIBILITIES INCLUDE:

  • manage all automated and manual messages, including the copy, visuals, and target audiences
  • analyze existing communications and implement new messaging campaigns for prospects, and both active and churned users
  • support the teams with manual communications, newsletters, visuals and copy
  • set up and analyze communications A/B tests and make data-driven decisions based on the results

WE OFFER:

  • a job that is interesting, versatile and challenging
  • a team of young, supportive and hard-working people to work with
  • a chance to grow your role in the company as we scale
  • flexible working hours at a downtown office
  • competitive health and sports benefits
  • inspiring atmosphere flooded with humour, a free flow of excellent coffee, snacks and fruits and of course – great team events

WE EXPECT YOU TO HAVE:

  • 3+ years of experience working in marketing, or a similar field, including experience with client communication campaigns
  • strong English copywriting skills
  • ability to craft both value-based and feature-focused messaging to make complicated things seem easy
  • ability to put yourself into the shoes of Scoro’s customers
  • high level of analytical and technical expertise
  • data-driven and customer-centric approach to tracking and analyzing campaign results
  • basic knowledge of customer engagement and mass communication tools such as Intercom, Hubspot, or other
  • ability to own projects from start to finish and ensure accuracy and attention to detail
  • strong communicator with ability to interact with multiple internal teams in a constantly growing company

YOU GET EXTRA POINTS FOR:

  • having previously worked for a (SaaS) software company
  • knowledge of design tools like Photoshop, Adobe Illustrator, Sketch, or similar
  • basic knowledge of HTML

Apply for this job



I agree with Scoro's recruitment Privacy Notice

Apply today and work with

Anett Pero

Digital Marketing Specialist

Merily Leis

MARKETING TEAM LEAD

Scoro is the most comprehensive business management solution, that helps to streamline work and eliminate routine tasks – from sales right through to billing. We have thousands of users in 60+ countries who can’t imagine their life without Scoro. There’s a team of highly motivated people working in our offices across Europe and the US, dedicated to help companies bring structure to their work.