Account Manager

You will be creating long-term, trusting relationships with our customers across the world to improve our clients’ business. If you are well-organized, tech-savvy, detail-orientated and always on the hunt for finding new and better ways to grow and develop new business from existing clients, then this might be the job for you!

Your responsibilities include:

• building and maintaining strong, long-lasting client relationships
• negotiating renewals and closing agreements to maximize profits
• developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• developing new business with existing clients and identifying areas of improvement
• forecasting and tracking key account metrics
• collaborating with the sales and customer success teams to identify and grow opportunities within the territory
• assisting with challenging client requests or issue escalations as needed
• optimizing existing processes within the company and actively enhancing all Customer Success initiatives

We offer:

• a chance to do impactful work for an industry-leading platform that is used globally by 1000+ companies in over 60 countries
• an opportunity to experience the excitement and challenges of a fast-growing tech company
• an international team of intelligent, innovative, and high-performing Scorers to work with
• a possibility to grow both personally and professionally as we scale
• flexibility in how, when and where you work as we trust that you choose the best and most efficient way for your work-life blend
• well-being perks and additional vacation days to take time for yourself
• a unique company culture – an inspiring and pet-friendly atmosphere flooded with a daily dose of laughter, snacks, and of course famous Scoro events

You might be our newest Scorer if you have:

• 2+ years proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
• demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• solid experience with CRM software and passion for technology
• experience delivering client-focused solutions to customer needs
• results-driven mentality, with a bias for speed and action
• proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• excellent listening, negotiation and presentation abilities
• excellent command of written and spoken English

You get extra points for:

• being passionate about improving the way people work
• work experience within Tech or SaaS-based company