23 Best SaaS Tools for Businesses in 2021
Gone are the days of companies developing their own in-house tools to manage projects, time, sales funnels, and internal teams. Firms now benefit from hundreds of readily available online or on-premise applications that manage critical business functions and allocate resources at the click of a button.
SaaS (Software as a Service) tools have become the bedrock of the modern workplace. Some of them focus on one specific area of a business’ operation, such as time management, whilst others are designed as an end-to-end solution that governs the lifecycle of a project from conversions to billing.
The marketplace is crowded, and any business looking to take advantage of the hundreds of applications on offer faces the daunting task of sifting through endless like-for-like tools that are often indistinguishable from one another.
We’ve put together this article to help you decide what SaaS tools are best for your business.
Work & Project Management tools
Scoro is the industry-leading work management software that helps creative and professional service businesses streamline projects, automate quoting and billing, optimize utilization, and much, much more.
- Projects with sub-tasks and deadlines
- Real-time KPI dashboard
- Shared team calendar & meeting scheduling
- Contact management
- Time tracking and billing for work
- Quoting and invoicing
What’s unique about it: In a word – convenience. Scoro brings ALL the main business functions into one application. Other software providers claim to do this, but none of them truly achieve it in the same manner.
Pricing: Free 14-day trial, paid plans from $26 user/month
Jira is a great tool for those looking for ways to improve team performance. It started as a bug-tracking tool but now offers various other features, including an agile planning suite and other resources needed to track large projects.
- Agile-focused approach
- Project tracking
- Mobile device support
- Extensive reporting functionality
- A multitude of flexible APIs
What’s unique about it: Flexibility. Jira leverages multiple project management SaaS tool protocols, including scrum management, marketing, professional services, and more.
Pricing: Free trial, paid plans from $7 user/month
Bitrix24 is social enterprise software that offers a complete suite of social collaboration, communication, and management tools for your team.
- Unlimited calendars & appointments
- Calendar access rights
What’s special about this tool: Bitrix24 has a broad set of features, from traditional project management to integrated telephone and HR systems or internal email.
Pricing: Free trial available, paid plans from $12 user/month
Proofhub is a flexible project management solution that enables teams of all sizes to collaborate and communicate in real time.
- To-do lists and notes
- Tasks, sub-tasks, and add comments
- Defined deadlines
- Reminders and events in the calendar
What’s special about this tool: ProofHub gives project managers ultimate controls over who gets access to specific tasks.
Pricing: Free 14-day trial, paid plans from $45 per month
Nifty is a cloud-based workflow management platform that allows you to create, manage, and track tasks and set deadlines and assign team members.
- Gantt chart and Kanban view
- Integrated chat for discussions
- Intuitive interface
- Analytic tool for teams and processes
What’s special about this tool: Nifty’s discussions enable everyone to share ideas, turn ideas into actions, finalize specifications, and gather feedback in real time.
Pricing: 7-day free trial available, paid plans starting from $39 per month.
Business Intelligence (BI) tools
Datapine is an interactive BI SaaS tool enabling companies to make decisions based on data by visualizing any number of key metrics at any one time.
- Versatile filters
- Multiple data visualization modes
- Mobile optimization
- Ad-hoc data source queries
What’s unique about it: Datapine offers fast and efficient connections to multiple data sources, incorporating predictive analytics and insightful data alarms based on customizable triggers.
Pricing: Free 14-day trial, paid plans from $249 per month (1 user)
GROW is a cloud-based business intelligence tool that provides analytics and reporting solutions for small and mid-size businesses, enabling users to pull data from a wide range of sources.
- Allows data extraction from over 115 sources
- Highly intuitive UI
- Dashboards with various data visualization elements
What’s interesting about this tool: With GROW, you can import all your advertising data from social media platforms such as Facebook, Twitter and Linkedin to optimize your marketing budget.
Pricing: Free trial available, pricing for paid plans available on request
8. SAS Business Intelligence
Rather than being a singular SaaS tool, SAS Business Intelligence is a suite of apps that collects and visualizes data for display from multiple sources.
- Visual data exploration
- User-friendly analytics
- Interactive reporting
- Customizable dashboards
What’s unique about it: As an enterprise-level analytics tool, SAS BI is able to process and visualise extremely large data volumes that other SaaS tools would struggle to manage.
Pricing: Free trials available. Pricing is on request.
9. Clear Analytics
Clear Analytics is an Excel-based data visualization tool that focuses on SME data services from cloud-based or on-premises connectors.
- Performance metrics
- Report generation
- Customizable dashboards
- KPI analytics
What’s unique about it: Clear Analytics is Excel-based, meaning anyone with a passing knowledge of the application will be relatively conversant with the package out of the box.
Pricing: $89 a month for up to 11 users
10. Dundas BI
Dundas BI is an end-to-end business intelligence platform that empowers businesses to analyze and visualize data. With Dundas, you can quickly transform raw data into actionable insight in the form of dashboards, reports, and visual data analytics.
- Drag and drop tools
- Real-time data analysis
- Personalization of reports and visualizations
- Integrates data from numerous sources
What’s interesting about this tool: Dundas BI platform has an open API across the entire platform, enabling users to connect and integrate with any data source.
Communication and Collaboration tools
11. Microsoft Teams
Microsoft Teams brings together a suite of cloud-based internal communication and collaboration SaaS tools that offer unrivaled flexibility.
- API/tool integration
- Full compatibility with Microsoft 365 product suite
- Screen sharing
- Usage reports
What’s unique about it: MS Teams’ 3rd party integration functionality incorporates everything from document management solutions to HR tools.
Pricing: Free 30-day trial, paid versions from $5.34 user/month
Slack is a digital space that makes it easy to communicate with teammates. Remote teams can use it for instant messaging and collaboration. Slack offers complete functionality on iOS and Android so you can also remain connected on the go.
- Connect with teams from external sources
- #channels act as central spaces for organizations
- Voice and video calls
- Integrations with other platforms
What’s unique about it: Slack’s UX is a lot simpler than similar SaaS tools.
Pricing: Free trial, paid plans from $7 user/month
One of the most popular communication platforms for businesses, Zoom brings teams together to get more done in a frictionless and secure video environment. It offers high video quality and enables you to record your team meetings.
- HD video, audio, collaboration & chat
- Customizable video rooms and workspaces
- Commercial webinars
- App marketplace
What’s unique about it: Free 40-minute online conferences that support up to 100 attendees.
Pricing: Free plans for single users, paid plans from $14.99 licence/month
Filestage is an online file approval platform that allows internal team members and external stakeholders to review individual documents, suggest changes, leave comments, and authorize for approval.
- Unlimited reviewers
- One-click approvals
- Project dashboard
What’s unique about it: Rather than dealing with revisions in-app with limited functionality, Filestage offers a comprehensive editing and review solution.
Pricing: Free trial available, paid plans from $89 a month
Bit.ai is a simple document collaboration platform that helps teams centralize and organize their work, collaborate in real-time across workflows, manage digital content intelligently, and track engagement across the shared content.
- Multiple file support
- Focus mode to eliminate distractions
- Versatile to-do list features
What’s special about this tool: Bit.ai has a minimalist editor that’s ideal to use when you don’t want to be distracted from your tasks.
Pricing: Free trial, paid plans start from $8 user/month
nTask is a process management tool that utilizes Kanban boards to manage pre-assigned prioritized deliverables, with a focus on daily tasks across internal teams.
- API integration
- Access controls
- Daily activity dashboard
- Assignment management
What’s unique about it: nTask features an online meeting facility that’s packaged alongside the standard productivity management platform, with a collaborative agenda and discussion points.
Pricing: Free plan available, paid plans starting from $2.99 user/month
With Toggl, you can choose to track time in real-time or insert information manually afterward. Further, you can easily compile reports for customers and managers, showing how long team members spent on different projects and progress toward team goals.
- Work timer
- Unlimited projects and subprojects for accurate time tracking
- Reports featuring team progress
- Online & offline time tracking
What’s unique about it: Toggl integrates seamlessly with your favorite productivity tools.
Pricing: Free trial, paid plans for teams from $9 user/month
Hubstaff is a time tracking and productivity monitoring tool that enables your team to streamline their work and improve productivity with features like screen recording, online timesheets, and more.
- Project budgeting
- Productivity measurement
What’s unique about it: With Hubstaff, you can accurately track work hours and sync timesheets directly with payroll.
Pricing: Free 14-day trial, paid plans from $11.67 user/month
GanttPRO is a cloud-based task & productivity manager that expands on the basic premise of a Gantt chart, offering enhanced visualization and functionality that suits a variety of business processes.
- Deadlines and milestones
- Bulk change requests
- SSO/SAML sign-on
- Multi-factor authentication
What’s unique about it: GanttPro offers an intuitive timeline visualization, so you never lose any detail.
Pricing: Free version available, paid plans from $8.90 user/month
Trello is a multi-faceted digital collaboration SaaS tool that simulates an office environment. Trello is built around Kanban boards and lists that designate tasks and resources across multiple internal teams.
- Flexible Kanban boards
- Keyboard shortcuts
- Advanced visual checklists
- Drag-and-drop functionality
What’s unique about it: Trello is a good option for those users who like to visualize items through the process.
Pricing: Free 14-day trial, paid plans from $9.99 user/month
Document Management tools
21. Microsoft OneDrive
Microsoft OneDrive works in a similar way to Dropbox and Google Drive, enabling you to store large files and quickly share them with the team. It’s also a good option for businesses who are already using Microsoft’s Office 365 suite.
• Library sync across multiple devices
• Enhanced collaboration and policy controls
• Extensive admin capabilities with sync reports, sensitivity labels, and managed migration
What’s unique about it: If your business relies on Microsoft 365 SaaS tools to run your daily operation, OneDrive offers unrivalled integration with the full range of Microsoft products, and it’s at the forefront of all major Windows/Teams filesharing updates.
Pricing: Hosting plans start at $5 per month for OneDrive Business Plan 1.
22. Dropbox Business
Dropbox Business is a cloud storage system with multiple features making it easy to collaborate and share documents. It comes in handy when you need to share large files with the team and can’t do so by email.
• HelloSign – legally binding eSignatures
• Easy to use, intuitive interface
• Compatible with hundreds of 3rd party desktop and mobile apps
What’s unique about it: DropBox’s collaborative elements offer a lot more versatility to remote and onsite teams, including LAN sync and granular file permissions.
Pricing: Free 30 day trial, plans for teams starting from $12 user/month
23. Google Workspace
Google Workspace has evolved from Google Drive to become a leading light in cloud-based file storage and cross-platform collaboration. Much more than a document management solution, Google Workspace offers the full range of front-end business tools.
- Gmail, Contacts, Calendar, Meet and Chat for communication
- Google Currents for employee engagement
- Google Docs suite for content creation
- Admin Panel is provided for managing users and services
What’s unique about it: Google Workspace uses AI to predict user interactions in real time by recognizing high-priority content and ML-based search enhancements to suggest files that require attention.
Pricing: Paid plans from $6 user/month